Frequently Asked Questions

Ordering

How do I place an order?

Browse our products on the homepage and click "Order Now" on any product. You'll be taken to a secure checkout page to complete your full payment. Once payment is received, we'll confirm your order within 1–2 business days.

How does payment work?

Full payment is required at checkout to secure your order. All payments are processed securely through Stripe. Final pricing is based on actual hanging weight and may be adjusted slightly after processing.

Can I customize my order or choose specific cuts?

Our shares come with a standard cut list, but we're happy to work with you on preferences when possible. Contact us after placing your order to discuss any special requests. Custom cuts are available on the 1/2 and Whole Beef local pickup options.

Our Meats

What does "grass-fed and finished" mean?

Our cattle are raised on pasture their entire lives and are never transitioned to grain feed in a feedlot. They eat grass from start to finish, which produces healthier, more flavorful beef.

Are your animals given hormones or antibiotics?

No. All of our animals are raised without hormones, antibiotics, soy, or corn. We believe in raising animals the way nature intended.

How is the meat processed?

Each animal is humanely processed at a USDA-inspected facility. All cuts are vacuum-sealed and labeled with the cut name and weight, then flash-frozen for maximum freshness.

Storage & Freezer Space

How much freezer space do I need?

Each share requires different amounts of space:

• The Beef Box (1/8): 1–2 cubic feet
• 1/4 Beef: 2–4 cubic feet
• 1/2 Beef: 7–10 cubic feet
• Whole Beef: 14–20 cubic feet
• The Bird Box: 1–2 cubic feet
• Ground Lamb: ~1 cubic foot

How long will the meat last in the freezer?

Vacuum-sealed cuts will stay fresh in a standard freezer for 12–18 months. For best quality, we recommend consuming within 12 months.

Shipping & Pickup

Which products can be shipped?

The Beef Box, 1/4 Beef, and 1/2 Beef are available for both shipping and local pickup — you choose your preferred method at checkout. Shipping is currently available within Southern California. All other products are local pickup only in Winchester, CA.

Why is the 1/2 Beef a different price and weight for shipping vs. pickup?

Shipped 1/2 Beef orders ($2,999) are approximately 160 lbs of boneless cuts (steaks, roasts, ground beef). Local pickup orders ($3,399) are 180–220 lbs because they include bones and organs in addition to all boneless cuts. The pickup option costs more because you receive significantly more product.

How is meat shipped?

Shipped orders are packed in insulated boxes with dry ice and sent via expedited shipping. We ship Monday–Wednesday to avoid weekend delays. You'll receive tracking information via email.

Where is pickup located?

Pickup is at our farm in Winchester, California. We'll schedule a convenient time once your order is ready. Please bring a cooler if you're traveling more than 30 minutes.

How long does it take to receive my order?

• Local Pickup: Allow 2–4 weeks for processing
• Shipping: Allow 4–6 weeks for processing and delivery

Payment & Cancellations

What payment methods do you accept?

We accept all major credit cards through our secure Stripe checkout. Your payment information is never stored on our servers.

What is your cancellation policy?

If you need to cancel your order, please contact us as soon as possible. Cancellations made before your animal enters processing are eligible for a full refund. Once processing has begun, orders are non-refundable. See our Return Policy for full details.

Still Have Questions?

We're here to help. Reach out to us at bakermeatco@gmail.com or call (951) 348-0235 and we'll be happy to assist you.